Delivery fees depend on your location:

• Within Nairobi & Syokimau: KES 300 flat rate

• Other major towns (e.g. Mombasa, Kisumu, Eldoret): KES 400–600

• We offer free delivery for orders above KES 5,000 within Nairobi.
  Once you place an order, we’ll confirm delivery cost before dispatch.

We accept payments securely via IntaSend, which supports:

• M-Pesa STK Push (you’ll get a pop-up on your phone to confirm payment)

• Card payments (Visa/MasterCard)
  Your payment is verified instantly and your order is processed right away.

• Nairobi & Syokimau deliveries: Same day or next day

• Outside Nairobi: 1–3 working days, depending on courier schedules
  We’ll send you a confirmation once your order is out for delivery.

Absolutely. Our website is encrypted with SSL, and all payments are handled through IntaSend, which is PCI-DSS compliant and trusted across Kenya.
We don’t store your card or personal payment info, and your data is never shared.

• You’ll get an order confirmation via email or WhatsApp.

• We prepare your package.

• We’ll reach out to confirm delivery details and send tracking info if needed.

• You receive your package, and enjoy your self-care treats!

Yes. You’ll receive a digital invoice via email or WhatsApp after payment. If you need a printed one, let us know during checkout and we’ll include it in your package.